How to Steer Clear of Auto Warranty Scams

The Federal Trade Commission (FTC), the nation’s consumer protection agency, urges you
to be skeptical of mail and phone calls warning that the warranty on your car is about to expire.
The companies behind the mail and calls may give the impression they represent your car dealer
or manufacturer. With phrases like Motor Vehicle Notification, Final Warranty Notice or Notice of
Interruption, they are trying to make the offer seem urgent — and to get you to call a toll-free number
for more information.

Victim of Telephone Slamming?

"Slamming" describes the practice of changing a consumer=s local or long distance company without the consumer=s knowledge or consent. The Federal Communications Commission (FCC) has rules that require a consumer=s approval before a long distance carrier can be changed. Idaho is one of several states that have laws prohibiting slamming. Unfortunately, some telephone companies use deceptive and misleading telemarketing techniques designed to trick people into giving authorization to switch telephone companies.

File a Complaint about a Business

The Attorney General's Office cannot act as a private attorney for you. Our role in any legal action against a company is on behalf of all the people of Idaho. We will consider investigating complaints involving an ongoing pattern or practice of illegal activity by a business. We rely in great part upon consumers who are willing to provide us with information about fraudulent and deceptive activities in tracking illegal business practices.