Covid-19 and Other Free Legal Advice Lines

Idaho Legal Aid Services offers a Covid-19 Legal Advice Line, a Senior Legal Hotline, a Domestic Violence Legal Advice Line, and a Housing Hotline for many Idaho citizens who qualify. Please read the information below to learn more.

New Covid-19 Legal Advice Line.  In response to the pandemic in Idaho we have created a Covid-19 Legal Advice line. Our attorneys can provide free legal advice regarding unemployment and other public benefits, housing (including evictions), utility delinquencies, health care issues and other legal problems related to the pandemic. We can serve low income Idahoans and seniors regardless of income on the Covid-19 Line. 
If you have non-legal questions regarding COVID-19 or about the Stay at Home Order, you can call the Idaho Department of Health and Welfare’s COVID-19 Hotline at 1-888-330-3610.

Senior Legal Advice Line. If you are a senior (age 60 or older) and you need help with a legal problem, have a question you think a lawyer should answer, or have been sued and don’t know where to turn, call our Senior Legal Hotline.

Domestic Violence Legal Advice Line. If you are a domestic violence, dating violence, sexual assault or stalking survivor and you need help with a legal problem such as obtaining a protection order or a divorce, or if you have a question you think a lawyer should answer, or simply don’t know where to turn, call our Domestic Violence Legal Advice Line.

Housing Hotline. If you are a Tenant and need help with a legal problem related to your housing (such as evictions, repairs, security deposits, or housing discrimination) or a Homeowner needing assistance with foreclosure prevention, have a question you think a lawyer should answer, or have been sued and don’t know where to turn, call our Housing Hotline. This Hotline is limited to low income people living in Idaho. 

 

Página de las líneas directas

Idaho Legal Aid Services ofrece una línea de asesoramiento legal Covid-19, línea directa para personas de tercera edad (ancianos), Línea de Asesoramiento jurídico sobre la violencia domestica y una línea telefónica de vivienda para muchos ciudadanos de Idaho que califican. Por favor, para más información y estar más enterado lea lo siguiente.

Nueva línea de asesoramiento legal Covid-19

En respuesta a la pandemia en Idaho hemos creado una línea de asesoramiento legal Covid-19.
Nuestros abogados pueden proporcionar asesoramiento legal gratuito con respecto a desempleo y otros beneficios públicos, vivienda (incluidos los desalojos), facturas atrasadas de servicios públicos, cuestiones de atención de la salud y otros problemas legales relacionados con la pandemia. Podemos servir a los residentes de Idaho de bajos ingresos y a las personas de tercera edad (ancianos) sin importar los ingresos en la Línea Covid-19.
Si tiene preguntas no legales, sobre el COVID-19 o sobre la Orden de Permanecer en Casa, puede llamar a la línea directa COVID-19 del Departamento de Salud y Bienestar de Idaho al 1-888-330-3610.

Línea de asesoramiento legal para personas de tercera edad (ancianos). Si usted es una persona mayor (de 60 años o más) y necesita ayuda con un problema legal, tiene una pregunta que cree que un abogado debería responder, o ha sido demandado y no sabe a dónde acudir, llame a nuestra línea directa para personas de tercera edad (ancianos). 

Línea de asesoramiento legal sobre violencia doméstica.
 Si usted es un sobreviviente de violencia doméstica, violencia en las citas, asalto sexual o acecho y necesita ayuda con un problema legal como obtener una orden de protección o un divorcio, o si tiene una pregunta que cree que un abogado debería responder, o simplemente no sabe a dónde acudir, llame a nuestra línea directa sobre violencia doméstica.

Línea directa sobre la vivienda. Si usted es un inquilino y necesita ayuda con un problema legal relacionado con su vivienda (como los desalojos, reparaciones, depósitos de garantía o discriminación en la vivienda) o un propietario de una casa que necesita asistencia en la prevención de ejecuciones hipotecarias, tiene una pregunta que cree que un abogado debería responder, o ha sido demandado y no sabe a dónde acudir, llame a nuestra línea directa de vivienda. Esta línea directa se limita a las personas de bajos ingresos que viven en Idaho.
 

To reach our advice lines, dial 208-746-7541 - Intake hours are 10:00 am to 12:30 pm and 1:30 to 4:30 pm Mountain Time (9:00 am to 11:30 am and 12:30 to 3:30 pm Pacific Time), Monday through Friday (excluding holidays)

Before You Call
What to Expect
Get the Most From Your Call

Before You Call

You must have a civil legal problem. Our Advice and Hotlines cannot help with criminal problems, including traffic tickets. Below you will find examples of civil legal problems. If you are unsure, call anyway.
Don’t wait to call. Many legal problems are made worse when people delay getting help.
Get your documents and facts together before you call. The Advice and Hotline staff will be able to give you better advice if you have specific and correct information.
Examples of common civil legal problems:

  • Guardianships
  • Wills
  • Powers of Attorney
  • Domestic Violence issues, including protection orders
  • Divorce (*Eligible Seniors and Domestic Violence Victims)
  • Custody (*Eligible Seniors and Domestic Violence Victims)
  • Landlord/tenant disputes
  • Evictions
  • Consumer matters, such as debt relief and contract disputes
  • Public benefits, including Medicaid
  • Food Stamps
  • Medicare

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What to Expect

Our staff will try to take your call right away. If all Advice and Hotline staff are busy, someone will call you back. Please have a call back number ready when you call.
You will be asked some questions (our intake process) before you can speak with an attorney. The Senior Hotline can only help people with income and assets within certain guidelines. You will be asked about all of your income and assets. We also ask other personal questions such as address, telephone number, marital status, age, and where you live. All information is protected by the attorney/client privilege and will not be shared or sold.
Next the Advice and Hotline staff will ask you to describe your problem or question in detail. They may ask you questions to better understand your situation.
Our staff will decide how best to assist you. Depending on your unique situation, here is what you might expect:

  • Legal advice over the telephone
  • More detailed information sent to you by mail
  • Brief service (e.g., limited legal research)
  • Referral to a staff or volunteer attorney for legal representation
  • Referral to other agencies
  • Referral to a private attorney for advice or representation

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Get the Most From Your Call

Call when you won’t be distracted. You will get the most out of the call if the TV is turned off and the children are safely somewhere else so you can focus. Allow enough time. The Advice and Hotline staff will give you as much time as your problem requires.
Avoid calling from a cell phone, if possible. If you are cut off, you may have to answer the same questions again.
Do not take another call or ask the Advice and Hotline staff to hold. Staff is limited and there are many people needing help. Please be courteous of the Advice and Hotline staff’s time.
Have your documents in front of you. Our Advice and Hotline staff cannot give you sound advice without complete and correct information.
Have a pen and paper handy when you call. The Advice and Hotline staff may give you instructions over the telephone.
Don’t hesitate to ask questions and repeat instructions so you will know what to do later.
Follow instructions. The Advice and Hotline staff may explain how to do something. If you don’t follow the instructions you are given, it isn’t likely that you will get the result you desire.
You may not get the result you want. Sometimes, the Advice and Hotline attorney will tell you there is no legal remedy to your problem or your case is too weak to proceed. Please be understanding and respectful.

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