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The Idaho Senior Legal Risk Detector is a joint project of Idaho Legal Aid Services, Inc. and ProBono.Net. The purpose of the risk detector is detect issues for seniors or the elderly related to housing, debt, financial exploitation, healthcare, and abuse and to do so quickly and accurately.
To determine whether you, as a senior are at risk, or whether a loved one who is a senior is at risk, please visit our Idaho Senior Legal Risk Detector to answer some questions:
Pyramid schemes are among the oldest and most common consumer scams. While pyramid schemes may be disguised as “gift” programs or “networking” plans, they have certain things in common. Pyramids are illegal. Pyramids will fail. People will lose money.
For information, click on the guides below in English and Spanish/Espanol.
"Slamming" describes the practice of changing a consumer=s local or long distance company without the consumer's knowledge or consent.
The Federal Communications Commission (FCC) has rules that require a consumer's approval before a long distance carrier can be changed.
Idaho is one of several states that have laws prohibiting slamming. Unfortunately, some telephone companies use deceptive and misleading telemarketing techniques designed to trick people into giving authorization to switch telephone companies.
For information, please see the attachment below.
This pamphlet is a brief summary of the rules adopted by the Idaho Public Utilities Commission (PUC) concerning electric, natural gas, and water termination practices. The rules apply to all residential customers of investor-owned utilities in Idaho under the jurisdiction of the PUC such as Idaho Power, Avista Utilities, Intermountain Gas, Utah Power & Light, Pacific Power & Light, Citizens Utility, and United Water.
These rules do not apply to cooperative utilities or municipally owned utilities.
The commission regulates investor-owned or privately-owned utilities that provide gas, water, electricity or telephone service for profit. Examples are: Idaho Power, Intermountain Gas, Qwest and United Water of Idaho.
Ever wonder what all those numbers on your Intermountain Gas Company bill mean? Take a few minutes to get acquainted with your bill by reading the explanations on this site.
Not all utilities are regulated by the commission, see: Who Does The Commission Regulate for details. If you have a problem with a regulated utility, please contact the utility first to try and resolve your complaint before contacting the commission. If the utility does not resolve the issue to your satisfaction you may file a complaint
How to Read your electric or natural gas meter: Your Avista Utilities electric and/or natural gas meter is a precise instrument with an outstanding record of accuracy. Before being placed on your home, Avista Utilities employees calibrate meters to within five tenths of one percent of total accuracy.
The Social Security Administration manages Social Security benefits. Social Security is a federal program providing benefits to eligible workers and their families when the worker retires, becomes disabled, or dies.
If you are indigent and cannot afford hospital and medical care, including medications, or basic necessities such as rent, food, and utilities, then the county is required by law to assist you in paying for them. This is a "last resort" program. This means that the county will pay for these services or necessities only if you have no other way of paying for them on a temporary basis. If, for example, you receive Medical Assistance through the state, then that program must pay for your hospital and medical bills.
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