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In Idaho, investor-owned utilities providing basic services such as electricity, gas, water and telecommunications services must follow rules that protect consumers. The rules are established and enforced by the Idaho Public Utilities Commission (IPUC). The IPUC is a state agency charged with regulating investor-owned utilities. (City-owned or cooperative utilities are not regulated by the IPUC). The rules say when a utility can and cannot disconnect service to a customer.
Attached is a What to Do If Your Landlord Shuts Off Your Utility Service(s) Guide created by Idaho Legal Aid Services, Inc.
This guide provides information on your rights in this situation and the steps you can take to get your utility service turned back on as quickly as possible.
Idaho Legal Aid Services, Inc. has created a "Normal Wear and Tear" Guide for tenants who want to understand their rights and obligations related to caring for the rental unit and "normal wear and tear" under Idaho law and security deposit and damages issues.
The National Consumer Law Center, Inc. has created a free chapter on Homeowner Rights During the Covid-19 Pandemic. This Chapter covers issues such as Fannie Mae, Freddie Mac, Federal Housing Agency (FHA), VA, and USDA mortgage loans, state-based pandemic-related relief, portfolio and private label securities, and foreclosures.
This Chapter is accessible for free here: https://library.nclc.org/free-access-new-chapter-homeowner-rights-during-covid-pandemic.
Please find attached a template letter that you can use to request information from your mortgage servicer for information regarding escrow accounts if your mortgage loan is currently in forebearance.
The Consumer Financial Protection Bureau (CFPB) created a new tool that allows renters and landlords to find rental assistance programs in their area.
To use this tool, please visit: www.consumerfinance.gov/renthelp
For the basics on understanding foreclsoure, visit: https://www.usa.gov/foreclosure
The Making Home Affordable (MHA) program provides help, including free counselors for advice and assistance with keeping you in your home or getting out safely. Visit the MHA website to learn what options you have and what you need to prepare. MHA has a hotline you can call anytime: 1-888-995-HOPE (tel:18889954673) or TTY 1-877-304-9709.
Please find attached a guide for persons who have experienced foreclosure and next steps toward rebuilding your credit and stability. This guide was developed by Michigan State University.
The Federal Reserve Banks of Atlanta and San Francisco created A Resource Guide for Foreclosure Recovery to help persons undergoing foreclosure prepare for the recovery process.
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