Utility Issues and Shutoffs
12 Common Legal Mistakes and How to Avoid Them
Get the facts about 12 common legal mistakes. Know the law so you don't make these mistakes.
Fact #1: Oral contracts are still contracts
A contract does not need to be in writing to be...
How to Read Your Electric or Natural Gas Meter by Avista Power
How to Read your electric or natural gas meter: Your Avista Utilities electric and/or natural gas meter is a precise instrument with an outstanding record of accuracy. Before being placed on your...
Idaho Public Utilities Commission Consumer Inquiry or Complaint Form
Not all utilities are regulated by the commission, see: Who Does The Commission Regulate for details. If you have a problem with a regulated utility, please contact the utility first to try and...
Rental and Utility Assistance
Rental and utility assistance is available for low income families who are unable to pay their current rent or utilities due to COVID-19 related reasons.
If you reside outside of Ada and Canyon...
Su Cuenta de Sus Servicios Publicos & Sus Derechos
Este folleto es un resumen breve de las reglas adoptadas por la Comisión de Servicios Públicos de Idaho (Idaho Public Utilities Commission) (PUC por sus siglas en Ingles) en referencia a...
Understanding your Intermountain Gas bill
Ever wonder what all those numbers on your Intermountain Gas Company bill mean? Take a few minutes to get acquainted with your bill by reading the explanations on this site.
Utility Bills: Advice for Renters and Homeowners
This pamphlet is a brief summary of the rules adopted by the Idaho Public Utilities Commission (PUC) concerning electric, natural gas, and water termination practices. The rules apply to all...
What to Do If Your Landlord Shuts Off Your Utility Service(s)
Attached is a What to Do If Your Landlord Shuts Off Your Utility Service(s) Guide created by Idaho Legal Aid Services, Inc.
This guide provides information on your rights in this situation and...