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A complaint must be filed with HUD within one year of the date the discrimination occurred.
If you have an attorney, notify your attorney of the complaint.
Collect and review the documents pertinent to the complaint and make a list of potential witnesses to the incident in question.
It is a good idea to keep records on all prospective, current, and past residents. You should also have a written screening policy and documentation showing that policy is uniformly and consistently applied to each applicant.
Weigh the merits of the complaint based on your or your attorney’s review of the facts and relevant law
What is a manufactured home?
A manufactured home is a structure formerly known as a mobile home. It is built to the Manufactured Home Construction and Safety standards set by HUD and displays a red certification label on the outside of each transportable section. The certification is available only to those homes manufactured after June 15, 1976, when the standards were implemented
and cannot be received for any constructed prior to this date.
At times we find ourselves in a difficult situation involving our bank, a large business, etc. and don’t know what to do. Calling customer service hasn’t led to any real results so you may be asking yourself what to do next?
This chart by the National Consumer Law Center (NCLC) provides a summary of relief options available for borrowers facing a COVID-19 related hardship. The options that a borrower has depends on the loan investor. For loans it covers, Section 4022 of the Coronavirus Aid, Relief, and. Economic Security (CARES) Act requires forbearance for borrowers with COVID-19 hardships and some investors have expanded on those provisions.
The Center for Responsible Lending has created a list of five "Signs of Predatory Auto Finance Loans" that you may view below or view on their webpage: https://www.responsiblelending.org/issues/signs-predatory-auto-finance.
Signs of Predatory Auto Finance Loans
Don't get into car trouble: Learn to spot predatory auto finance loans.
The Center for Responsible Lending has created the following "8 Signs of Predatory Mortgage Lending", which you may find below or on their website: https://www.responsiblelending.org/issues/8-signs-predatory-mortgage.
The U.S. Department of Housing and Urban Development (HUD) has created a webpage for resources for renters during the Coronavirus pandemic. It includes information on rental assistance, tips on communicating with your landlord, Center for Disease Control Eviction Moratorium Order, and information regarding mortgages.
Please visit this webpage for more information: https://www.hud.gov/coronavirus/renters
The National Consumer Law Center, Inc. has created a free chapter on Homeowner Rights During the Covid-19 Pandemic. This Chapter covers issues such as Fannie Mae, Freddie Mac, Federal Housing Agency (FHA), VA, and USDA mortgage loans, state-based pandemic-related relief, portfolio and private label securities, and foreclosures.
This Chapter is accessible for free here: https://library.nclc.org/free-access-new-chapter-homeowner-rights-during-covid-pandemic.
Please find attached a template letter that you can use to request information from your mortgage servicer for information regarding escrow accounts if your mortgage loan is currently in forebearance.
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