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This pamphlet is a brief summary of the rules adopted by the Idaho Public Utilities Commission (PUC) concerning electric, natural gas, and water termination practices. The rules apply to all residential customers of investor-owned utilities in Idaho under the jurisdiction of the PUC such as Idaho Power, Avista Utilities, Intermountain Gas, Utah Power & Light, Pacific Power & Light, Citizens Utility, and United Water.
These rules do not apply to cooperative utilities or municipally owned utilities.
Ever wonder what all those numbers on your Intermountain Gas Company bill mean? Take a few minutes to get acquainted with your bill by reading the explanations on this site.
Not all utilities are regulated by the commission, see: Who Does The Commission Regulate for details. If you have a problem with a regulated utility, please contact the utility first to try and resolve your complaint before contacting the commission. If the utility does not resolve the issue to your satisfaction you may file a complaint
How to Read your electric or natural gas meter: Your Avista Utilities electric and/or natural gas meter is a precise instrument with an outstanding record of accuracy. Before being placed on your home, Avista Utilities employees calibrate meters to within five tenths of one percent of total accuracy.
A permanent resident is someone who has been granted authorization to live and work in the United States on a permanent basis. As proof of that status, a person is granted a permanent resident card, commonly called a "green card." You can become a permanent resident several different ways. Most individuals are sponsored by a family member or employer in the United States. Other individuals may become permanent residents through refugee or asylee status or other humanitarian programs. In some cases, you may be eligible to file for yourself.
Este folleto es un resumen breve de las reglas adoptadas por la Comisión de Servicios Públicos de Idaho (Idaho Public Utilities Commission) (PUC por sus siglas en Ingles) en referencia a prácticas de terminación de servicios eléctricos, gas natural, y del agua. Las reglas aplica a todos los consumidores residenciales de servicios públicos de los servicios públicos de propietarios...
Temporary Reduction in Rent Agreement. Idaho Legal Aid has prepared a customizable template agreement to assist tenants and landlords who have agreed to a temporary reduction in rent due to the pandemic. The form is not interactive, but can be downloaded as a PDF or Word document. Scroll down to the bottom of this page to find these forms.
Please visit the Court Assistance Office (CAO) website for landlord-tenant self-help forms.
If you are a tenant that needs to answer a Complaint for a Nonpayment of Rent Eviction (Unlawful Detainer), you can find the forms you need here: https://courtselfhelp.idaho.gov/Forms/housing, under "Respond to an Eviction for Nonpayment of Rent."
A summary on a housing provider’s obligation to make reasonable accommodations and modifications which may be necessary to afford a person with a disability the equal opportunity to use and enjoy a dwelling.
The following activities may indicate discrimination. You can follow up by requesting a written explanation from the housing provider or by contacting an agency, such as the Intermountain Fair Housing Council, who can do testing to see if discrimination is occurring.
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