Common Financial Scams

For more information on common financial scams and how to report them to the appropriate agencies or officials, please review our Common Financial Scams Flyer or Brochure below. 

 

For other information regarding common digital scams, please visit: https://www.seniorlifestyle.com/resources/blog/protect-your-parents-from-common-digital-traps/

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    Consumer Advice for Dealing with Debt Collectors

    The National Consumer Law Center (NCLC) has created Consumer Advice for Dealing with Debt Collectors. Their webpage covers the following information: 

    This webpage also includes example Cease and Desist or Stop Contact Letters, Exempt Income Letters, Dispute Letter, and Verification Letter to debt collectors. 

    Visit the links above or go to https://library.nclc.org/consumer-advice-dealing-debt-collectors%E2%80%94including-new-federal-rules for more information.

     

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      How to Make a Consumer Complaint

      At times we find ourselves in a difficult situation involving our bank, a large business, etc. and don’t know what to do. Calling customer service hasn’t led to any real results so you may be asking yourself what to do next?

      Below you will find a number of institutions both governmental and private that specialize in helping you to file a complaint. These institutions are similar to leaving a review on Google or Yelp except they work resolve the issue. As such, they are not places for a person to rant and rave about how terrible the service at a restaurant was, but rather to help a person that was a victim of a shady business, or to get help when a financial institution (like a bank) has mistreated someone. They are not law enforcement agencies imposing a punishment onto these businesses, but rather helping to add authority to your complaint. If your issue cannot be solved after submitting a complaint through one or more of these resources, it is recommended to seek legal help from a private attorney.

      Review the document below for links to the agencies that may be able to help if you submit a complaint. These agencies include: 

      1. Consumer Financial Protection Bureau

      2. Help with my Bank

      3. Federal Trade Commission Complaint

      4. Idaho Attorney General Consumer Protection Complaint

      5. Better Business Bureau Complaint

       

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        Idaho Manual on the Rights of Victims of Crime

        For too many years, the criminal justice system ignored the rights of crime victims. In Idaho, that changed with the overwhelming voter ratification of the Victims Rights Amendment to the Idaho Constitution in November 1994.

        The amendment is found in article I, Section 22 of the Idaho Constitution. Article I of the Idaho Constitution is entitled, “The Declaration of Rights.” It enshrines the rights Idahoans treasure the most. These rights include the right of free speech, the right of assembly, the right to a trial by jury, the right to keep and bear arms and, now, the rights of crime victims.

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          Idaho Senior Legal Risk Detector (English and Spanish (Espanol))

          The Idaho Senior Legal Risk Detector is a joint project of Idaho Legal Aid Services, Inc. and ProBono.Net. The purpose of the risk detector is detect issues for seniors or the elderly related to housing, debt, financial exploitation, healthcare, and abuse and to do so quickly and accurately.

          To determine whether you, as a senior are at risk, or whether a loved one who is a senior is at risk, please visit our Idaho Senior Legal Risk Detector to answer some questions:

          Idaho Senior Legal Risk Detector

          Idaho Senior Legal Risk Detector - Spanish / Espanol

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            PowerPay Tool: Helping People in Debt Become Savers

            Utah State University has devleoped a PowerPay Tool: Helping Debtors Become Savers which guides people through the process of paying off and eliminating debt and saving.

            PowerPay helps you develop a personalized, self-directed debt elimination plan. Discover how quickly you can become debt free and how much you can save in interest costs by following your debt reduction plan. Utah State University Extension is pleased to provide this debt management tool without any cost to consumers worldwide.

            To use the PowerPay Tool, please visit Utah State University's website here: https://extension.usu.edu/powerpay/.

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