Utilities
County Assistance
If you are indigent and cannot afford hospital and medical care, including medications, or basic necessities such as rent, food, and utilities, then the county is required by law to assist you in...
How to Read Your Electric or Natural Gas Meter by Avista Power
How to Read your electric or natural gas meter: Your Avista Utilities electric and/or natural gas meter is a precise instrument with an outstanding record of accuracy. Before being placed on your...
Idaho Public Utilities Commission Consumer Inquiry or Complaint Form
Not all utilities are regulated by the commission, see: Who Does The Commission Regulate for details. If you have a problem with a regulated utility, please contact the utility first to try and...
Idaho Residential Utility Disconnection Factsheet
In Idaho, investor-owned utilities providing basic services such as electricity, gas, water and telecommunications services must follow rules that protect consumers. The rules are established and...
Su Cuenta de Sus Servicios Publicos & Sus Derechos
Este folleto es un resumen breve de las reglas adoptadas por la Comisión de Servicios Públicos de Idaho (Idaho Public Utilities Commission) (PUC por sus siglas en Ingles) en referencia a...
Understanding your Intermountain Gas bill
Ever wonder what all those numbers on your Intermountain Gas Company bill mean? Take a few minutes to get acquainted with your bill by reading the explanations on this site.
Utility Bills: Advice for Renters and Homeowners
This pamphlet is a brief summary of the rules adopted by the Idaho Public Utilities Commission (PUC) concerning electric, natural gas, and water termination practices. The rules apply to all...
Victim of Telephone Slamming?
"Slamming" describes the practice of changing a consumer=s local or long distance company without the consumer=s knowledge or consent. The Federal Communications Commission (FCC) has rules that...
Who does the Idaho Public Utilities Commission regulate?
The commission regulates investor-owned or privately-owned utilities that provide gas, water, electricity or telephone service for profit. Examples are: Idaho Power, Intermountain Gas, Qwest and...