HUD Complaint Process

HUD handles complaints in several categories:

Housing discrimination: Federal law prohibits housing discrimination based on your race, color, national origin, religion, sex, family status, or disability. If you have been trying to buy or rent a home or apartment and you believe your rights have been violated, you can file a fair housing complaint.

Bad landlords in federal housing: Hundreds of landlords have been fined and/or debarred from doing business with the federal government as a result of failing to provide safe and decent housing for the poor, while enriching themselves on taxpayer-funded subsidies. Find out how to report a bad landlord.

Manufactured housing: If you have a problem with your manufactured home, learn how to solve the problem.

Deceptive contractors: HUD insures loans to help people renovate and repair their homes through a program called Title 1. If you have problems with a contractor who is performing work for you under this program, find out how to report it to HUD.

Fraud, waste, and abuse: If you are aware of fraud, waste, and abuse in HUD programs and operations, report it to HUD's Inspector General Hotline!

Problems with HUD's website: HUD does its best to keep HUD's web site current and accurate for you. If you find something wrong on HUD's web site - bad links, information that you believe is wrong or outdated - they want to know. Please contact HUD.

Please review the attached HUD Complaint Process Booklet for more information.