Information You Provide: We collect personal information when you express interest in receiving our services, newsletters, or communications. This typically includes your name and contact details, such as your email address, mailing address, or phone number.
Information Collected Automatically: When you visit our website, we automatically collect certain information, including:
Your IP address
Type of device and browser used
Date and time of visit
Webpages you access
We use cookies and similar technologies to collect this information to enhance your browsing experience and understand website usage.
Idaho Legal Aid Services (ILAS) uses the information collected to:
- Provide legal assistance and manage your inquiries.
- Understand how visitors interact with our website.
- Improve our services and website experience.
- Comply with legal requirements and funding agency reporting obligations.
We do not sell your personal information under any circumstances.
Technology Partners: ILAS partners with reputable third-party providers to enhance our services and operational capabilities. These partners are selected based on their commitment to privacy and data protection. Our primary technology partners include:
- Google Analytics: Helps us analyze website traffic and user behavior. More information is available at Google Analytics Privacy Information.
- MailChimp: Used for email communications. See MailChimp Cookie Statement.
- Zoom: Used for virtual meetings and consultations. View their privacy policy at Zoom Privacy.
- LegalServer: Hosts our online client intake system. For details, see LegalServer Privacy Policy.
Service Partners: We may share necessary information with partner organizations such as community-based groups, legal service providers, research entities, or governmental agencies to facilitate the services you request or enhance the quality of assistance provided.
Funding Agencies: ILAS may share aggregated or anonymized information with funding organizations to comply with reporting requirements. Individual identifying information is never shared without explicit consent.
Legal Obligations: We may disclose your information if legally required or in compliance with court orders or governmental requests.
Text Messaging (SMS/MMS): If you provide your mobile number and consent, ILAS may send text messages related to your case status, appointments, or general updates. Standard messaging rates from your carrier may apply. You may opt out anytime by texting STOP and can resume service by texting START.
Email Communications: Providing your email address is voluntary and is not required to receive legal services. Emails may include case-specific updates or general ILAS information. You can opt out of general communications by clicking “Unsubscribe” in the email or by contacting us at communications@idaholegalaid.org.
Children's Privacy: Our website is not designed for individuals under 13 years of age, and we do not knowingly collect personal information from children under 13. However, we may ask about minors in your household if you apply for legal assistance to assess income eligibility for our services.
