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Consumer fraud is a serious problem in Idaho, but, fortunately, it is often a preventable problem. As a consumer, you can protect yourself from fraud by understanding your rights and by making informed and intelligent decisions.
El fraude al consumidor es Idaho, pero, afortunadamente, por lo general es un problema que se puede prevenir. Como consumidor, usted se puede proteger del fraude conociendo sus derechos y tomando decisiones inteligentes y acertadas.
Are you a victim of housing discrimination? Fair housing is your right! If you have been denied your housing
rights, you may have experienced housing discrimination.
This pamphlet is a brief summary of the rules adopted by the Idaho Public Utilities Commission (PUC) concerning electric, natural gas, and water termination practices. The rules apply to all residential customers of investor-owned utilities in Idaho under the jurisdiction of the PUC such as Idaho Power, Avista Utilities, Intermountain Gas, Utah Power & Light, Pacific Power & Light, Citizens Utility, and United Water.
These rules do not apply to cooperative utilities or municipally owned utilities.
Ever wonder what all those numbers on your Intermountain Gas Company bill mean? Take a few minutes to get acquainted with your bill by reading the explanations on this site.
Not all utilities are regulated by the commission, see: Who Does The Commission Regulate for details. If you have a problem with a regulated utility, please contact the utility first to try and resolve your complaint before contacting the commission. If the utility does not resolve the issue to your satisfaction you may file a complaint
How to Read your electric or natural gas meter: Your Avista Utilities electric and/or natural gas meter is a precise instrument with an outstanding record of accuracy. Before being placed on your home, Avista Utilities employees calibrate meters to within five tenths of one percent of total accuracy.
HUD handles complaints in several categories:
Housing discrimination: Federal law prohibits housing discrimination based on your race, color, national origin, religion, sex, family status, or disability. If you have been trying to buy or rent a home or apartment and you believe your rights have been violated, you can file a fair housing complaint.
Design and Construction Resources
HUD Design Manual - Fair Housing Guidelines:
www.huduser.org
Select publications on the left
Select alphabetical listing on right
Select "F" for fair housing
Select Design Manual
ANSI - American National Standards Institute
11 West 42nd Street
New York, New York 10036
Can be purchased on-line from a variety of sources; cannot be reproduced
Fair Housing Accessibility First
Este folleto es un resumen breve de las reglas adoptadas por la Comisión de Servicios Públicos de Idaho (Idaho Public Utilities Commission) (PUC por sus siglas en Ingles) en referencia a prácticas de terminación de servicios eléctricos, gas natural, y del agua. Las reglas aplica a todos los consumidores residenciales de servicios públicos de los servicios públicos de propietarios...
This section provides information on where to file a fair housing complaint; the information needed to file a complaint; and advice on what to expect during the complaint process. If you feel you have been discriminated against by a housing provider, filing a complaint can be a crucial way to protect you and prevent future discrimination in our community.
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