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At times we find ourselves in a difficult situation involving our bank, a large business, etc. and don’t know what to do. Calling customer service hasn’t led to any real results so you may be asking yourself what to do next?
Rental and utility assistance is available for low income families who are unable to pay their current rent or utilities due to the COVID-19 pandemic or the related economic crisis.
If you live within Ada County or the City of Boise, contact the Boise City Ada County Housing Authority for rent/utility assistance: https://erap.bcacha.org/.
Please use the link below to view an all-encompassing Internet Safety Guide for Seniors, which includes information on how to protect your computer, avoid common scams, how to recognize legitimate websites, and how to safely purchase items and use online banking and social media. This guide also includes information on what to do if your data has been breached.
This brochure provides information on different ways to manage decision-making as we age.
The Aging Safely website provides information regarding elder abuse and legal support, free online legal financial forms, and personal and internet safety forms.
For more information, please visit: https://agingsafely.us/.
Ageing Safely has developed the following three forms to help with consumer law issues or issues dealing with money and debt:
Letter to a creditor to request debt forgiveness when a bill is owed
Letter to a creditor to dispute a charge from a bank or company
Letter to a credit bureau to dispute an item on a credit report
Please visit Ageing Safely's website for links to these interactive forms: https://agingsafely.us/free-forms/.
Attached is a What to Do If Your Landlord Shuts Off Your Utility Service(s) Guide created by Idaho Legal Aid Services, Inc.
This guide provides information on your rights in this situation and the steps you can take to get your utility service turned back on as quickly as possible.
Utah State University has devleoped a PowerPay Tool: Helping Debtors Become Savers which guides people through the process of paying off and eliminating debt and saving.
PowerPay helps you develop a personalized, self-directed debt elimination plan. Discover how quickly you can become debt free and how much you can save in interest costs by following your debt reduction plan. Utah State University Extension is pleased to provide this debt management tool without any cost to consumers worldwide.
The Consumer Finance Protection Bureau has created a Guide to Managing Another Person's Finances that may be useful to those who have a Financial Power of Attorney for another or act as a guardian or conservator for another person: https://www.consumerfinance.gov/consumer-tools/managing-someone-elses-money/.
The Idaho Caregiver Alliance has developed a Caregiver Navigator Tool for unpaid family caregivers of adults or children which provides an assessment of your needs and resources to assist caregivers, such as help developing a care plan.
To take the Caregiver Screening to assess your needs or to find out more information, please visit: https://caregivernavigator.org/
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