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HUD handles complaints in several categories:
Housing discrimination: Federal law prohibits housing discrimination based on your race, color, national origin, religion, sex, family status, or disability. If you have been trying to buy or rent a home or apartment and you believe your rights have been violated, you can file a fair housing complaint.
Design and Construction Resources
HUD Design Manual - Fair Housing Guidelines:
www.huduser.org
Select publications on the left
Select alphabetical listing on right
Select "F" for fair housing
Select Design Manual
ANSI - American National Standards Institute
11 West 42nd Street
New York, New York 10036
Can be purchased on-line from a variety of sources; cannot be reproduced
Fair Housing Accessibility First
It’s a task that few of us look forward to: arranging for help to be there if, as senior citizens, we
are no longer able to care for ourselves. For 1.4 million seniors, that care comes in a nursing home
where most residents have their bills paid by the government through the Medicaid program. For
millions of others, that care comes from family members or paid providers, in homes or assisted living
facilities...
This section provides information on where to file a fair housing complaint; the information needed to file a complaint; and advice on what to expect during the complaint process. If you feel you have been discriminated against by a housing provider, filing a complaint can be a crucial way to protect you and prevent future discrimination in our community.
Housing discrimination based on your race, color, national origin, religion, sex, family status, or disability is illegal by federal law. If you have been trying to buy or rent a home or apartment and you believe your rights have been violated, you can file a fair housing complaint.
Your fair housing rights are protected under Title VIII of the Civil Rights Act of 1968 (Fair Housing Act). If those rights have been violated, you can file a complaint with HUD.
Filing a Fair Housing Complaint
A complaint must be filed with HUD within one year of the date the discrimination occurred.
If you have an attorney, notify your attorney of the complaint.
Collect and review the documents pertinent to the complaint and make a list of potential witnesses to the incident in question.
It is a good idea to keep records on all prospective, current, and past residents. You should also have a written screening policy and documentation showing that policy is uniformly and consistently applied to each applicant.
Weigh the merits of the complaint based on your or your attorney’s review of the facts and relevant law
Discrimination in mortgage lending is prohibited by the Fair Housing Act. The Act makes it unlawful to engage in discriminatory practices based on race, color, national origin, religion, sex, familial status or handicap (disability). Examples of discrimination in lending include:
To equip assisted living and nursing facility staff with the know-how to prevent and spot the warning signs of elder financial abuse, the Consumer Financial Protection Bureau offers a guide to protecting residents from financial exploitation.
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